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Terms & Conditions

Welcome to this website is provided by Abu Odeh Stores Gold. Please note that your use of the Website’s services constitutes your unconditional agreement to follow and be bound by these terms and conditions (“Terms and Conditions”). We reserve the right to amend the terms and conditions at any time.

We would like to inform you that we have the right to cancel your order according to our sole policies for any reason without giving these reasons to customers, and we would also like to inform you that some purchase orders may be stopped or canceled due to the lack of the required quantity or an error in entering a name, description or price. In these cases, the paid amount will be completely returned to the customer.

the order is canceled within 24 hours from placing it. A full money refund will be granted. After the first 24 hours the order will be processed and considered final.

We at Abu Odeh Stores Gold assure you that we will deliver all your orders from our stores in the best quality exactly in the same way we received them and on the appointed time. We believe that our customers are the motivation for our business development so our return / exchange policies will be:

1-From the day you receive our items, our return policy is valid for 3 days except for fresh and frozen items.

2-The items you wish to return should be packed in their original packaging and closed tightly.

3-To avoid any confuse, the amount of money for the returned items will refunded in the same way it was paid.

4-In case the items were not delivered to the customer, he has the right to refund his paid money.

In case the customer returns or changes any item, he/she will be fully charged with any delivery fees or costs for a third party.

We reserve the right to recover the price of products, collection costs and attorneys' fees from persons using our website fraudulently. We reserve the right to initiate legal action against these persons for their fraudulent use of the website, and for any other unlawful acts, actions or omissions in violation of these terms and conditions. 

Our delivery prices include full door to door shipping costs to the customer’s address specified on the order. Upon shipping we guarantee a fresh and defect free product. Any defect incurred because of the delivery company will not be our responsibility. These notes must be submitted to us for follow-up with those in concern.

Local orders within 24 hours from the time of ordering.

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